The Dynamic Between Internal Corporate Recruiting and Search Firms (Go inside or outside?)

The Dynamic Between
Internal Corporate Recruiting and Search Firms

(Go Inside or Outside?)

Have you ever wondered if the secret to successful recruiting lies not going solo, but in knowing when to call for backup? In the first installment of this series, I shared a pivotal realization from my days as an internal corporate recruiter: success often means strategically choosing the best approach to each assignment, rather than trying to be a lone hero. But let's dive deeper. Recruiting isn't just about collecting resumes; it's a nuanced and specialized skill. Too often, corporate recruiters are thrust into roles with the assumption that all recruiting is the same. This couldn't be further from the truth. A recent conversation with a VP of Operations brought this home to me.

She had to reschedule our meeting because a crucial piece of plant equipment broke down. A hands-on leader, she worked closely with her Plant GM and Maintenance team to diagnose the issue. However, they lacked the specific training and tools for the repair, necessitating an outside specialist. This situation mirrors recruiting in many ways.

Could the Maintenance team have fixed the issue? Possibly, but not without delays and risks. They're experts in their routine tasks, but this was an uncommon problem. Similarly, expecting an internal recruiter to handle every hiring scenario is unrealistic. In my early career, like many recruiters, I equated heroism with self-reliance, a misconception that often leads to inefficiency. So, when should you recruit using your internal capabilities, and when should you seek external assistance? The answer isn't always straightforward, but understanding the unique demands of your situation is key.

Decision Matrix

In the intricate world of corporate recruiting, businesses frequently overlook the power of Competitive Analysis when it comes to their recruitment strategies. As we explored in Part Two, a proficient recruiter can excel in various forms of recruitment. However, the true magic happens when they concentrate on their strongest and most efficient areas, significantly enhancing the business's return on investment in the recruitment process. To guide you through this decision-making landscape, we introduce a strategic matrix in this installment, focusing on the choice between internal and external recruiting resources for executing engagements.

A key element we're integrating into our analysis is the concept of Opportunity Cost. This factor is critical in recruitment decision-making. Consider this: if an internal recruiter takes longer to complete a search due to their existing workload or the need to develop new expertise, how does this compare to the costs – in time, money, production, or agility – of opting for an external recruiting firm? The answer varies, underscoring the importance of thoughtful consideration in each scenario.

Let's delve into the matrix. The green boxes highlight scenarios where internal recruiting teams typically shine, while the white box indicates situations that are more effectively addressed by engaging a recruiting firm. The white box paints the ideal situation for the use of a search firm. The orange box, however, merits special attention. It represents a unique combination of circumstances that are often overlooked by companies, yet many times, the frequency of recruiting for these positions will increase over time and if the recruiter is allowed to develop their expertise and efficiency in recruiting for these positions, he/she will be able to create quality results at lower cost. In these scenarios, the ideal approach is a collaborative effort, where internal recruiters work alongside search firms. This partnership not only addresses immediate recruitment needs but also fosters a learning environment, progressively leading internal recruiters towards greater self-sufficiency. 


Through this matrix, we aim to offer a clearer, more strategic framework for making informed recruitment choices and balancing internal capabilities with the expertise of external firms.

Michael Evans

Managing Director


🌐 Group928.com     📞 864-334-6979 

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