Using Metrics to Increase Retention
Using Metrics to Increase Retention
When a company uses metrics to confirm they have a retention issue, the executive leader and the HR leader need to analyze what is the root cause of the attrition. By pointing out where the real issues lie, the company can then focus its efforts on the most important pain points to be remedied. Applying metrics to your exit interviews is a key method of using data to support your theories.
After completing your root cause analysis, be sure to consider & prioritize the below suggestions to determine the next steps:
- Review and streamline your internal recruiting process.
- Compare your external recruiting partner’s services and track record against other headhunter firms.
3. Customize your marketing approach to candidates.
4. Update and create the onboarding process to be more personal.
5. Complete a compensation market analysis.
6. Determine why your succession plan isn’t working.
7. Retrain hiring Managers with interview skills.
8. Require an alignment meeting between all members of the hiring team before starting to interview.
9. Any other options that will directly affect the retention metrics.
Good luck as you work to improve retention within your company or your team. You won’t be able to start all the above solutions at once, so use your root cause analysis to direct you to the most important. Let me know if I can help in any way!
Christina Rever Stroud SPHR
